Businesses need to exercise care when choosing a debt collections agency. One company that appreciates this is Wescot Credit Services. The need for caution has been even more pressing in the wake of the recent economic recession. As Wescot is aware, there remain multiple pressures both on clients and individual customers.
Wescot Credit Services is ready and willing to meet these challenges. Wescot always aims to treat its customers in a fair manner. This is evident right across the areas in which Wescot operates. The emphasis on treating customers fairly can also be seen on the Wescot website. The website features lots of helpful information to make the payment process as simple and pain free as possible for customers. Wescot Credit Services even goes so far as to provide some very useful contact information for those customers looking for free independent debt advice. On its website, Wescot helpfully gives the contact telephone numbers and links to StepChange Debt Charity, the National Debtline and the Citizens Advice Bureau. The company is a strong believer in the principle that customers should have full access to impartial and independent
The Wescot website also provides comprehensive details about the various activities in which the company is involved. These include early and late stage collections, debt purchase and customer tracing.
Potential clients will also be keen to avoid being associated with organisations that are involved in unscrupulous practices or that are unfamiliar with the current regulatory and compliance framework. This is another good reason why Wescot Credit Services proves to be so popular with clients. Compliance plays an intrinsically important part within the Wescot business model. The Office of Fair Trading regulates the company. Wescot has been careful to fully integrate the OFT’s official Debt Collection Guidance into its business practices. As of April 2014, Wescot will be regulated by the FCA or Financial Conduct Association where compliance will continue to form the core backbone of the business.